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#Shared Inbox.
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Front
Front is an innovative communications platform designed specifically for teams to centrally manage email inboxes and other communication channels. By combining email, chat, and collaboration features, Front enables efficient customer support and improves internal teamwork. The platform uses modern technologies, including AI-powered automations, to streamline workflows and reduce response times.
Help Scout
Cloud-based customer service software for small and midsize teams, combining a shared inbox, automations, and AI features to centralize support while keeping interactions personal.